My password isn’t working

If you can’t log in because you’ve forgotten your password:

1. On the login screen, fill in the email associated with your Yuka account and then click on “Forgot password”
2. Check your inbox: you should receive an email letting you reset your password
3. Click on the link that was sent to you in the email.

⚠️ Please note:

• The link expires after an hour. If it’s no longer valid, you’ll have to request another one.
• This email sometimes goes into the spam folder by mistake: if you haven’t received it, check your spam.